How to photograph an alteration clearly
Use natural light, capture the front and back, and add one close detail showing the exact area that needs work.
Read the photo guidePractical guidance
Better alterations start with clearer information.
Short guides for customers and tailors using the current TailorConnect workflow.
Latest guides
These articles link to step-by-step help centre instructions.
What happens after you request a tailor
Learn how candidate preview, booking, a timed tailor response, payment, and order chat fit together.
Understand matchingWhy a checkout screen is not proof of payment
TailorConnect confirms a transaction only after the provider reference, amount, currency, and status are verified securely.
Read the payment guideStandard and express delivery explained
Standard delivery uses the platform estimate. Express is optional and can add a clearly disclosed fixed or percentage charge.
Compare delivery optionsKeep order communication inside TailorConnect
In-app chat creates a usable order history and protects both parties if support needs to review a disagreement.
Use chat safelyConfirm delivery or report an issue
Understand the current six-hour review period, what pauses escrow release, and how dispute evidence is preserved.
Read the delivery guide